Step 1: Prior to purchasing the service, please message us stating which iPhone model you'll be sending. Step 2: Package your device and ONLY the device, no accessories, cases or box. It is unlikely that any data will be lost, but it is an extra precaution. Step 3: Once we receive the device, we will notify you and begin the repair.If we run into any problems with the repair, we will let you know. Any drops, water damage, or non-defective displays are not covered. We respond within 48 hours. This item is in the category "Cell Phones & Accessories\Cell Phone & Smartphone Parts". The seller is "cellphonerepairny" and is located in this country: US. This item can be shipped to United States.